Assistant Manager Learning & Development

About the Role

The Assistant Manager – Learning & Development will drive the organization’s learning culture by planning, conducting, and monitoring internal training programs. This role suits a proactive individual who can work independently, partner with business leaders, and is willing to travel as required.

Key Responsibilities

• Conduct internal training programs including:
  • New employee onboarding and orientation
  • Product and process training
  • Soft skills training (communication, customer service, teamwork, etc.)
• Design, update, and deliver training content and materials.
• Track, monitor, and evaluate training effectiveness (attendance, feedback, post-training performance).
• Promote and sustain a strong learning culture across the organization.
• Provide back-end support for the Learning Management System (LMS):
  • Upload and assign courses
  • Track completion and generate reports
  • Maintain accurate training records
• Coordinate training logistics (scheduling, venues, participant communication, trainer coordination).
• Work independently and manage multiple training  projects with minimum supervision.
• Travel to branches/locations to deliver training and support learning initiatives when required.

Requirements

• Degree / professional qualification in HR, Training & Development, Business Management, or related field.
• 3+ years’ experience in Learning & Development / Training, including facilitation of classroom or virtual sessions.
• Strong presentation, facilitation, and communication skills.
• Experience in onboarding, product training, and soft skills training.
• Familiarity with LMS platforms and basic data/reporting.
• Self-driven, able to work independently and meet deadlines.
• Willingness to travel based on business needs.

Be Part of a Team That Inspires Growth

Interested? Send your CV to careers@alpha.lk. Please mention the position in the subject line of your email.