IT Helpdesk Support Engineer – Malabe

DUTIES & RESPONSIBILITIES

• Installation/ re-installation, Configuring, Troubleshooting of operating systems such as Windows (Win9x/ XP/ 2000/ NT), as and when required by the company.
• Office Automation Software such as MS-Office, etc.
• Device Drivers for all hardware peripherals such as Graphics (VGA) card, LAN card, CD-ROM Drives, CD-Writers, DVD-ROM Drives and etc.
• Providing support for problems regarding usage of OS & OA Software.
• Checking that all desktops are periodically updated with Anti-virus software/ virus definitions and escalating any nonconformity.
• User Support/ Problem solving for various (OA) applications.
• Identifying recurring problems, reporting trends to management and recommending solutions or correction procedures.
• To initiate escalation process if required to resolve the problem.
• Co-ordination with various OEM’s/ Principals/ vendors for spare Management.
• We are looking for an enthusiastic candidate for a reputed institute in Malabe.

KEY REQUIREMENTS

• Related professional Certification.
• Minimum of 6 months work experience in a similar capacity.
• Proficient in English and excellent communication skills.

WORK LOCATION

Malabe

PROVIDE BEST SUPPORT

Be the first point of contact for IT solutions.

Career Resources & Planning

TROUBLESHOOT & RESOLVE

Diagnose and resolve technical issues efficiently.

MAKE AN IMPACT

Support users and contribute to smooth business operations.

APPLY TODAY!

Be part of a dynamic team and build your career with us.

www.micronetglobal.net

Send your CV to: hr8@micronetglobal.net