Senior Consultant – Salesforce

About John Keells Information Technology (Pty) Ltd (UKIT)

John Keells Information Technology (Pty) Ltd (UKIT) a fully owned subsidiary of John Keells Holdings PLC, Sri Lanka’s largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge digital solutions.

John Keells Information Technology is a 100% cloud-native solutions provider, offering end-to-end digital transformation solutions in collaboration with global Principals like Microsoft, SAP, and Salesforce. Driven by a Cloud-first, Mobile-first and AI-first strategy, JKIT empowers businesses with innovation, agility, growth, and state-of-the-art security.

We invite applications from suitably qualified individuals for the post of Senior Consultant – Salesforce. The selected candidate will report to the Practice  Manager – Core Solutions and Services.

The Senior Consultant – Salesforce will be responsible for:

• Gathering, analyzing, and documenting  business requirements; conducting workshops; preparing user stories and functional specifications, performing gap analyses, and recommending Salesforce best practices.
• Designing, configuring, and enhancing Salesforce solutions, including platform configuration, automation, security, reports, and dashboards.
• Supporting end-to-end Salesforce implementations, including solution design, data migration, testing, UAT, deployments, releases, and collaboration with cross-functional teams.
• Managing assigned workstreams, ensuring timely delivery, quality documentation, stakeholder communication, and effective user support and training.
• Developing reports and analytics, driving continuous platform improvements, and supporting roadmap planning, pre-sales activities, solution demonstrations, and proposal preparation.

The ideal candidate should possess:

• A Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Software Engineering, or a related discipline.
• A minimum of 3 years of experience in Salesforce administration, consulting, implementation, or application support.
• Hands-on experience in Salesforce configuration,  Sales Cloud and/or Service Cloud, security, reporting, dashboards, UAT, deployments, and release management, with the ability to translate business requirements into functional solutions.
• Strong analytical, problem-solving, communication, stakeholder management, documentation, and teamwork skills with a customer-focused mindset.
• Salesforce Certified Administrator certification is preferred. Additional Salesforce certifications, knowledge of Apex, SOQL, Lightning Web Components, APIs, DevOps and data migration tools, Experience Cloud, Marketing Cloud, Field Service, CPQ, ERP/SAP integrations, and Agile/Scrum methodologies will be an added advantage.

If you’re up for the challenge, please send your resume to careers@johnkeelsit.com to apply. Please state the position you’re interested in the subject line of your email.